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117c Flora Terrace
North Beach
Western Australia 6020
t: 08 9448 0449
f: 08 9447 2521
m: 0411 071 553
e. orders@eufloria.com.au
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We aim to deliver your perfect gift. Below are answers to questions you may have regarding our service, floral arrangements, gift hampers and delivery. If you have any further questions please feel free to contact one of our professional team by email, telephone or visit the store.
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How long does it take for my order to be delivered? |
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Orders placed by 10am will be delivered as soon as possible the same day.
Business & Commercial addresses guaranteed delivery by 5pm. Residential addresses guaranteed delivery by 6.30pm weekdays and 5pm Saturdays.
Orders placed after 10 am will be delivered the following day, (same day only if deemed possible by our courier service) Please email us with any queries. flowers@eufloria.com.au |
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| Q. |
How much does delivery cost? |
| A. |
Our proffessional floral couriers take the utmost care in delivering your flowers and making sure they arrive in perfect condition.
The delivery costs vary suburb to suburb. A detailed list is featured in our delivery section. If a suburb is not on our list please email us and we can organise special deliveries.
flowers@eufloria.com.au
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| Q. |
What happens if the recipient is not at home? |
| A. |
When deemed appropriate our professional couriers will determine if it is possible to leave your delivery at the recipients premises.
If a delivery can not be made, a calling card will be left at the door or in the mailbox giving contact details to arrange collection or re-delivery. Standard delivery charges apply for re-delivery. |
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| Q. |
What information do you need for a delivery to be made? |
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When placing an order (add to your shopping basket) the recipient details will be asked for.
If delivering to a business/school/hospital or commercial area please give appropriate business etc name and department/hospital ward (if applicable) to help with delivery to the correct address and recipient.
If the person recieving the delivery is leaving earlier than 5pm please specify in the specail instructions section when entering recipients details. |
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| Q. |
How long should my flowers last? |
| A. |
Eufloria specializes in using hot-house grown flowers and foliages from growers we have been affiliated with for 10 years.
Using only top quality flowers and foliages eufloria ensures all arrangements and bouquets created have a minimum "vase-life" on average of 3-7 days when handled and cared for appropriately.
Care Instructions- See "How does the recipient care for their flowers?" |
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| Q. |
How does the recipient care for their flowers? |
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Arrangements
- Leave in the container the flowers arrive in
- Check water level daily and top up if low
- Keep arrangement in a cool, draft free position avoiding extreme changes in temperature, heaters, electrical appliances etc
- Cut off any spent blooms and foliage to keep flowers looking fresh
Bouquets
- Dissolve flower food sachet in clean vase of room temperature water
- Take off Aqua Pack
- Place the tied bouquet in the vase solution
- Place the vase of flowers in a cool, draft free position, avoiding extreme temperature changes, heaters, electrical appliances etc
- Change the vase water, trimming stems on a sharp angle every 2 days. Remove any spent blooms and foliage to keep flowers looking fresh
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| Q. |
Will my flowers look exactly like the picture I have chosen? |
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The photographs are designed to give a general guide for colours, styles, designs and occasions. We endeavour at all times to create designs as close as possible to your selection. Blooms may vary according to seasonal availability or when they do not meet our quality standards. Substitutions of equivilant value and quality may be necessary to fill your requirements.
Part of the pleasure of flowers is their seasonal nature. We individually design and create each arrangement using the freshest seasonal blooms, giving us the chance to include stunning tulips in winter and vibrant sunflowers in summer. |
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| Q. |
Are flower prices in Australian dollars? |
| A. |
Yes, all flower prices quoted are in Australian dollars and INCLUDE GST. |
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